1) Scenario for LETTER 1 of 3 written and printed in formal business letter format for the letters workshop
As customer service manager for Lean Cuisine Frozen Foods, respond to a letter from Joe Cool, a student at Cal Poly Pomona. Joe wrote expressing his disappointing experience with a Vegetarian Lasagne. Although Joe did not ask for a refund, his letter was to inform your company about the poor quality of the meal. Write a letter to Joe to help restore his confidence in Lean Cuisine. Encourage him to try another of the many vegetarian options.
2)Scenario for LETTER 2 of 3 written and printed in formal business letter format for the letters workshop
You are the owner of Clean Rite Carpet Cleaners, and company that cleans carpets using a special chemical process. You do not guarantee success, but you have a good reputation for getting out stains. Sam Jones is placing his house for sale and preparing for an open house. One of the carpets has a red stain that came from the painted wooden chair leg. When you left after cleaning the carpet, the stain appeared to be gone. However, you received word that the stain reappeared and Mr. Jones is requesting one-half the cost of a new carpet. Their open house is only a week from now, and the stain could discourage buyers. Write a letter refusing the request using the format discussed in Chapter 8 and in class.
3)Scenario for Letter 3 of 3 for in class AND for the workshop. One scenario for both.
You recently moved to Scottsdale, AZ to accept a job with Multimedia Extreme. Until you moved to Scottsdale, you had no idea how brutal the sun could be. One of your colleagues suggested you get your car windows tinted to keep the sun’s hot rays out, reduce UV rays, reflect the sun, and cut the glare. 4 months ago, you had TintU tint your car windows. You were given a 60-day guarantee on the work, but already the tinted film on the windows has turned purple and bubbled. Write Joe Cool, the manager and ask for an adjustment because the job is not of the quality it should have been.
Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.
You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.Read more
Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.Read more
Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.Read more
Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.Read more
By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.Read more