I have chosen to investigate Sainsbury’s. J. Sainsbury plc is the parent company of Sainsbury’s Supermarkets Ltd, commonly known as Sainsbury’s, it is also second largest chain of supermarkets in the United Kingdom with a share of the UK supermarket sector of 16.6%.The group’s head office is in the Sainsbury’s Store Support Centre in Holborn Circus, City of London. The group also has interests in property and banking.
Sainsbury’s was founded in 1869 by John James Sainsbury and his wife Mary Ann in London, England, and grew rapidly during the Victorian era. It grew to become the largest grocery retailer in 1922, created self-service retailing in the UK. The founding Sainsbury family still retain approximately 15% of J Sainsbury plc shares (as of May 2008), through various trusts. The family sold down their stake from 35% in 2005. The largest Sainsbury family shareholders are Lord Sainsbury of Turville with 5.83% and Lord Sainsbury of Preston Candover, who controls just fewer than 3% of the company, and benefits from 1.6% of the equity included in the above. The largest overall shareholder is the investment vehicle of the Qatari royal family who now hold 26.145% of the company.
Store Managers In order to properly cater to the needs of customers, a supermarket (Sainsbury) must staff an expert, attentive management team. A supermarket manager may assume many different duties, such as supervising employees and store operations, taking inventory and ordering products, performing administrative and human resources work, or engaging in safety inspections and loss prevention. Most managers are very skilled at organizing merchandise, communicating with employees, and providing excellent customer service.
Sainsbury managers are considered as a very important part of the Sainsbury organisation and have various roles and responsibilities. There are a number of different managers such as Store managers, Duty managers and Department managers. It is their responsibility to ensure that their department is fully staffed, that their employees are on time and are happy at work. The roles and responsibility of a manager in Sainsbury are as follows:
Store Managers are vital in achieving Sainsbury business objectives. They have complete responsibility for everything that happens in their store. Leading and motivating a team, ensuring store standards are first class and that the store, stock and people are in place to deliver the customer experience people expect from Sainsbury. Sales generation: A store manager must meet monthly, quarterly, or annual sales goals, depending on the company’s cash flow. This involves setting individual sales goals, holding contests for employees, or offering sales promotions.
Division of responsibility: A store manager may have several subordinates who have management-level responsibility. These employees may be called assistant managers, supervisors, key holders, shift leads, or leads. A store manager over all is responsible for day to day activity of the store. Managing controlling staffing and planning are essential point of the store manager.
Hiring, training and development: The store manager is responsible for hiring, training, and in some cases, development, of employees. The manager must ensure staffing levels are adequate to effectively operate the store, and ensure employees receive training necessary for their job responsibilities. Managers may be responsible for developing employees so the company can promote employees from within and develop future leaders, potentially for employment at other locations. This kind of roll store manager has to be doing according to company to company.
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