You will prepare and submit a term paper on Factors Influencing the Behavior of Employees in an Organization. Your paper should be a minimum of 1750 words in length.
Various internal and external factors influence and affect individual employee behavior. Arnold et al (2010, p.310) affirm that motivation has emerged as one of the leading factors that ‘push us or pull us to behave in certain ways. . A happy workforce is better equipped to contribute constructively to the shared goals of the organization for higher work performance as psychological well-being is associated with the psychological well-being of the employees (Cropanzano & Wright, 2001). Dowling, Festing & Engle (2008, p.120) assert that each worker is unique with feelings, emotions, expectations and frames of references that are distinct to him/her. Consequently, individuals or employees require constant reassessment, evaluation and capacity building within the work context in order to meet the new challenges of time.
Scholars reveal that within the work environment, workers experience different physical, social and psychological influences that impact their workplace behavior and subsequently their performance. The issues have to be addressed with an innovative approach that considerably enhances their work satisfaction. A case study of the Stockington branch of Superbrand, a leading retail organization of the UK is undertaken to analyze factors that influence employees’ behavior. It is one of the leading chains of supermarket in the UK with a focus on food items.
It has more than 1000 medium and large supermarkets and around 450 convenience stores. It has a wide range of products ranging from exclusive to low-cost products to meet the requirements of different demographic segments. It is renowned for excellent customer service and quality products. The Stockington branch is facing some difficulties for the last nine to twelve months. A new supermarket in the town has put pressure on the sale. Currently, it has employed 31 managers supervising 500 strong workforces including permanent, part-time and temporary workers to meet the demands of fluctuating numbers of customers.