There are various major skills that Jovita Carranza demonstrated while working at UPS that made her an effective and successful leader. Carranza has significantly demonstrated a substantial leadership ethics and commitment towards work in UPS. Notably, she did shy away from taking advantage she was given by the company to enhance her leadership success. She was highly eager to act upon new emerging challenges associated with leadership endeavors. She was also not selective on exploiting leadership opportunities that she was provided by the company. Among the most important skill that she portrayed is that she was able to make decisions (Hughes 82). This was highly essential due to the verity that leadership is highly about having a vision on where one want to be and subsequently making decisions that would facilitate you realize the vision (Hughes, Ginnett & Curphy 224).
Also, Carranza has highly demonstrated strong people skills since she has been able to communicate her vision and significantly motivated people to follow. The other skill that has enhanced Carranza to be a successful leader is that she had problem solving skills. Remarkably, problems and challenges provide information; thus, an effective problem solving is an essential skill for a leader. These skills that she demonstrated have significantly enabled her progressive successes in UPS leadership positions, which seen her becoming promoted to become the Americas Region president (Hughes 82).
How Carranza’s experience has affected her capability as a leader
Carranza travelled a considerably non stop spiral of experience in her leadership ladder towards the top of the corporate level. In 1985, she was planning manager of the workforce in Los Angeles metropolitan. In 1987, she was the human resources manager of UPS in Central Texas district. During 1990, she accepted to be moved to Illinois as a UPS human resources manager. In 1991, she received her foremost operational assignment in Illinois, to be division manager for package, hub, and feeder operations. In two years time, she accepted to become the operations manager of the company in Miami district. In 1996, she was moved to Wisconsin under the same position. In 1999, her progressive successes enhanced company to promote her to become the Americas Region president. Afterwards, she was positioned to be the vice president of UPS Air Operations that is based in Kentucky (Hughes 82).
This spiral of experience she underwent significantly improved her competence, knowledge and skills as a leader. This gave her capacity to hold a president and vice president positions of the firm. In addition, her leadership improved abilities were recognized as she was rewarded the Hispanic Business Woman of the Year by Hispanic Magazine (Hughes 82). Her improved abilities due to her experience through climbing the corporate ladder nonstop, has as well enhanced her values diversity and also encouraged quality leadership, integrity, commitment to leadership, fairness, corporate loyalty, and leadership social responsibility.
The Characteristics of a Successful Leader as Demonstrated by Carranza
Jovita Carranza demonstrated various characteristics of successful leaders during the time she worked in the UPS. Essentially, some of the attributes demonstrated by a successful leader include the ability to adapt and develop ability to enhance collaborative relations with others, ability to establish and lead a team, being non-authoritarian, ambitious, as well as consistent exceptional performance (Hughes, Ginnett & Curphy 56). These attributes plus some other are well demonstrated by Carranza. Firstly, she was competent. She significantly attributed competency upon the management, employees, as well as to the whole public. This enabled her to achieve success in leadership.
Secondly, she demonstrated good communication skills. She effectively conveyed her ideas to the management, thereby enhancing the management to have confidence on him. This resulted to a number of successive promotions, which ultimately led her to be promoted to be the Americas Region president. In addition, she demonstrated good interpersonal skills. Successful leaders are comfortable in relating to people as Carranza was (Shriberg 84). She was highly likeable, approachable, and as well comfortable while relating with people, regardless of their positions. The other attribute is that she was significantly ambitious. She had an attitude of ‘can do get it done’, which enabled her to get things done by the assigned people in a timely manner so as to enhance the accomplishment of attainable goals. Lastly, she was highly inspired to work as a leader, an attribute that seen her grow to high heights in her leadership ladder (Hughes 82).
Hughes, Richard L, Robert C. Ginnett, and Gordon J. Curphy. Leadership: Enhancing the Lessons of Experience. New York: McGraw-Hill Irwin, 2012. Print.
Hughes, Richard. Leadership: Enhancing the Lessons of Experience. New York: McGraw-Hill Irwin, 2011. Print.
Shriberg, Arthur. Practicing Leadership Principles and Applications. Chichester: Wiley, 1996. Print.
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